Privacy Policy

Last Updated: August 1, 2025

1. Overview

Resolve IQ LLC (“Resolve IQ,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website smartresolveai.com (the “Site”) and related services (the “Services”).

By using the Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

2. Information We Collect

We collect only the information that is necessary to provide and improve our Services.

Information You Provide to Us:

  • Contact Information: When you fill out our contact or support forms, we collect your name, email address, and message content.
  • Account and Billing Information: If you subscribe to our Services, payment processing is handled securely by Stripe, and we do not store or have access to your payment card information.

Automatically Collected Information:

  • At this time, Resolve IQ does not use cookies, analytics tools, or other tracking technologies on the Site.

3. How We Use Information

We may use the information we collect to:

  • Respond to your inquiries and support requests;
  • Provide, maintain, and improve our Services;
  • Communicate with you about your account or updates to our Services;
  • Comply with legal obligations and enforce our Terms of Service.

We do not sell, rent, or trade your personal information to any third parties.

4. Sharing of Information

We may share information only in the following limited situations:

  • With Service Providers: We may share information with trusted vendors such as Stripe for payment processing, provided they use the information solely to perform their contracted services.
  • For Legal Reasons: We may disclose information if required by law, regulation, or legal process, or to protect our rights or the safety of others.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against loss, misuse, or unauthorized access. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain contact and support form submissions only as long as necessary to fulfill the purpose for which they were collected, or as required by applicable law.

7. Children’s Privacy

Resolve IQ’s Services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13 years of age. If we learn that such information has been collected, we will delete it promptly.

8. Your Choices

You may contact us at any time to:

  • Request access to or deletion of your personal information;
  • Ask questions about how your information is used;
  • Opt out of communications.

Please email us at [email protected] for any privacy-related inquiries.

9. Third-Party Links

Our Site may contain links to third-party websites or services (such as Stripe). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” above. Your continued use of the Site after any changes indicates your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Resolve IQ LLC
Email: [email protected]